Big Boost Casino Terms & Conditions

These Terms and Conditions govern access to and use of Big Boost Casino, including its website, games, payment services, promotional offers, and related features. By creating an account or using the services, you confirm that you have read, understood, and accepted these terms.

These terms are intended for users in Canada and should be read together with any specific rules, promotional conditions, or notices displayed on the relevant page. If you do not agree with any part of these terms, you must not use Big Boost Casino.

Acceptance of Terms

By visiting Big Boost Casino, registering an account, depositing funds, or playing any game, you enter into a binding agreement based on these Terms and Conditions. Additional game rules and promotion-specific requirements may apply and will form part of the agreement where clearly presented.

You are responsible for reviewing the current version of these terms before using the casino. Continued use after an amendment has been published indicates acceptance of the updated wording, subject to any rights that cannot be excluded under applicable law.

Eligibility

Big Boost Casino is available only to individuals who are at least 18 years old. By using the platform, you confirm that you meet this minimum age requirement and that online gambling is permitted for you in the jurisdiction where you are located.

You must not access the services if you are located in a place where online casino activity or the relevant services are restricted. Big Boost Casino may apply location controls and may refuse access where it reasonably believes that use would breach applicable rules.

One person may operate only one player account unless Big Boost Casino has provided prior written permission for an exception. Accounts may not be opened on behalf of another person.

Account Registration

To use certain features, you must provide accurate, complete, and current information during registration. This may include your name, date of birth, residential address, telephone number, and other account details.

You are responsible for keeping your login credentials confidential and for all activity carried out through your account. You must notify Big Boost Casino promptly if you suspect that your password or account has been accessed by someone else. Passwords should be unique and should not be shared with any other person.

Your account is personal and may not be sold, transferred, rented, or made available to another user. Information that is false, incomplete, misleading, or outdated may result in restrictions, suspension, or closure of the account.

Verification

Big Boost Casino may verify your identity, age, address, payment ownership, and account activity. Verification can be requested before or after a deposit, withdrawal, bonus payment, or other transaction.

Documents must be clear, genuine, current where relevant, and submitted through the requested secure process. You must cooperate within a reasonable timeframe. Until verification is completed, certain account functions may be limited, including withdrawals.

If information cannot be verified or appears inconsistent, Big Boost Casino may place a temporary hold on activity while the matter is reviewed. Any review will be handled in accordance with applicable privacy obligations.

Deposits

Deposits must be made using a payment method registered in your own name or otherwise authorised for your use. Third-party deposits may be rejected, returned, or subject to additional checks.

You should confirm transaction details before submitting a deposit. Big Boost Casino is not responsible for delays caused by payment providers, banks, technical interruptions, incorrect information, or limits imposed by the payment method.

Only funds intended for gambling should be deposited. Deposits must not be used to test payment instruments, conceal the source of funds, or support unlawful activity. Big Boost Casino may decline a transaction where security or compliance concerns arise.

Withdrawals

Withdrawal requests are processed after applicable verification and account checks. Big Boost Casino may return funds to the original payment method where this is appropriate, or may request further information before completing a payment.

You must provide accurate withdrawal details and ensure that the receiving account belongs to you. Processing times may vary depending on the selected method, internal reviews, weekends, public holidays, and the payment provider.

Withdrawals may be delayed or cancelled if there is a suspected breach of these terms, unresolved verification issue, duplicate account, payment reversal, bonus condition, or other legitimate review reason. Any minimum or maximum transaction limits shown on the platform will apply.

Bonuses

Promotions, bonuses, free spins, and other incentives are subject to their own terms. These may specify eligibility, qualifying deposits, wagering requirements, maximum winnings, expiry dates, game restrictions, and withdrawal conditions.

Unless expressly stated otherwise, each promotion is available once per person, household, device, payment method, or other qualifying unit. Attempts to obtain an unfair promotional advantage may result in the cancellation of the offer and related winnings.

Big Boost Casino may correct an obvious promotional error, withdraw an offer before it is claimed, or refuse a promotion where eligibility requirements have not been met. Bonus balances and associated winnings may be removed if the promotional terms are breached.

Acceptable Use

You must use Big Boost Casino lawfully, fairly, and in a manner that does not interfere with other users or the operation of the platform. You agree to provide truthful information and to use the services only for their intended purpose.

• Keep your account information accurate and up to date.
• Protect your login details and notify the casino of suspected unauthorised access.
• Use payment methods lawfully and only with the required authority.
• Follow game rules, promotional conditions, and reasonable security instructions.
• Respect the rights, safety, and privacy of other users and casino personnel.

Prohibited Activities

The following activities are prohibited in connection with Big Boost Casino:

• Creating or controlling multiple accounts without approval.
• Providing false identity, payment, location, or age information.
• Using another person's account, funds, or payment method without authorisation.
• Attempting to manipulate games, promotions, payment processes, or platform features.
• Using bots, scripts, automated tools, malware, or other unauthorised software.
• Engaging in fraud, money laundering, collusion, chargeback abuse, or other unlawful conduct.
• Disrupting the website, bypassing security controls, or gaining unauthorised access.

Big Boost Casino may investigate suspected prohibited activity and take proportionate action, including restricting access, voiding affected transactions, or closing an account.

Intellectual Property

All content made available through Big Boost Casino, including names, logos, graphics, text, software, game interfaces, and design elements, is owned by or used with permission by the relevant rights holder. It may not be copied, modified, distributed, published, or commercially exploited without prior permission.

You may access the platform for personal and lawful use only. No right or licence is granted to use Big Boost Casino branding or content beyond what is necessary to use the services.

Limitation of Liability

Big Boost Casino aims to provide a reliable service but does not guarantee that the platform, games, or features will always be available, uninterrupted, error-free, or compatible with every device. Maintenance, technical faults, communications failures, and events outside reasonable control may affect access.

To the extent permitted by applicable law, Big Boost Casino will not be responsible for losses arising from unauthorised access caused by your failure to protect account credentials, incorrect information supplied by you, payment provider delays, or misuse of the services.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. You should maintain your own records of transactions and account communications.

Account Suspension

Big Boost Casino may suspend, restrict, or close an account where it identifies a security concern, suspected breach of these terms, failed verification, payment issue, duplicate account, responsible gambling concern, or other valid reason.

During a review, deposits, games, bonuses, or withdrawals may be temporarily unavailable. Where an account is closed, any remaining balance will be handled after applicable checks and subject to lawful deductions, unresolved disputes, or relevant promotional conditions.

You must not open a new account to avoid a restriction or closure. If you believe action has been taken in error, you may contact customer support with relevant details for review.

Privacy

Big Boost Casino collects and uses personal information to create and manage accounts, process payments, provide customer support, maintain security, meet verification needs, and operate the services. Information may be shared with service providers where necessary for these purposes.

Personal information is handled in accordance with the applicable privacy notice and relevant privacy requirements. You should review the privacy information available on the platform to understand how data is collected, used, retained, and protected.

Responsible Gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set personal limits for time and spending, and never gamble with money needed for essential expenses.

If gambling stops being enjoyable or feels difficult to control, stop playing and seek appropriate support. Big Boost Casino may provide account controls, deposit limits, time reminders, cooling-off options, or self-exclusion tools where available.

You must not gamble while impaired or encourage another person to gamble beyond their means. Requests for account restrictions should be made as soon as you recognise that additional control may be helpful.

Amendments

Big Boost Casino may update these Terms and Conditions to reflect changes to the services, security practices, promotional processes, or applicable requirements. The latest version will be made available through the platform.

Material changes will be communicated in a reasonable manner where appropriate. You should review the terms regularly. If you do not accept an amendment, you must stop using the services and may contact support regarding any available account or balance arrangements.

Contact Information

For questions about these Terms and Conditions, account verification, payments, responsible gambling tools, or a complaint, contact Big Boost Casino through the support channels displayed on the website. Customer support can also be reached at [email protected].

When contacting support, provide enough information for your request to be located, but do not send passwords or unnecessary sensitive information. Big Boost Casino may ask for additional details through a secure process before discussing account-specific matters.

Last updated: 9 September 2026